Returns + Exchanges

 

Returns

We accept returns on purchases, within 14 days of delivery, on items that were purchased in the natural undyed state. Due to the uniqueness of each hand-dyed piece, we are not accepting returns on dyed garments. Below is our requirements for accepting returns.

  • Item must be unworn, unwashed in its original state.
  • Write your order number on the return box. 
  • Ship to our showroom:

ATTN: LUNASOUL RETURNS

4600 New Hope Road, Atlanta, GA 30331

We have the right to refuse a return if the requirements listed above are not met.

 

Exchanges

We are happy to process an exchange on any natural (undyed) pieces, within 14 days of delivery. At this time, we are unable to accept exchanges on hand-dyed garments.

 

Damages

If any item you purchased was damaged upon delivery please email us immediately at shoplunasoul@gmail.com.